Short courses to provide an initial 'driving license' for new supervisors or managers, more extended programmes to provide depth in a range of people management topics, and standalone modules on practical issues.
Topics that may be included:
- Role of the supervisor/manager
- Making the transition to management
- Management communication skills
- Setting and balancing priorities
- Motivation and job satisfaction
- Delegation
- Performance management, performance reviews/appraisals
- Developing others
- Coaching
- Leading teams
- Managing difficult situations
- Interviewing skills
- Running effective meetings
We can also learn your internal HR processes in such areas as sickness/absence monitoring, and disciplinary & grievance procedures, and assist you in designing and rolling out workshops to ensure all managers are aware of and know how to operate them.