We are specialists in first line management development and provide a full, bespoke management curriculum for a number of client organisations.

Topics include:

• Role of the supervisor/manager/team leader
• Management communication skills
• Setting and balancing priorities
• Motivation and job satisfaction
• Delegation
• Performance management and performance reviews
• Coaching and developing others
• Managing difficult situations
• Interviewing skills
• Running effective meetings

Programmes may also be designed as a blend of management and leadership topics (see Leadership Development.

We can also learn your internal HR processes in such areas as sickness/absence monitoring, and disciplinary & grievance procedures, and assist you in designing and rolling out workshops to ensure all managers are aware of and know how to operate them.

Recent feedback